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Terms and Conditions

Effective Date: 30/06/2025
Company: BrandSmits Ltd
Version: 1.0

These Terms and Conditions (“Agreement”) govern the use of services provided by BrandSmits Ltd (“we”, “us”, or “our”) to any individual or business (“Client”, “you”, or “your”). By engaging with us, you agree to these terms in full.

1. Services We Provide

BrandSmits Ltd offers creative, branding, digital, and related services, including but not limited to:

  • Logo & Branding Design
  • Website Development
  • UI/UX Design
  • Social Media Management
  • SEO & Digital Marketing
  • Startup Strategy & Planning Services (e.g., idea validation, business planning, customer research, pitch decks, and go-to-market strategy)
  • Founder’s Support Services (including mockups, pitch assets, and pre-launch strategy)

Each project is governed by an individual Statement of Work (SOW) or an approved proposal detailing scope, deliverables, and pricing.

2. Project Engagement

Work begins once:

  • A signed agreement or SOW is received
  • A deposit is paid (see Section 3)

All communication, approvals, and revisions are to be handled via email or designated project channels.

3. Payment Terms

  • 50% deposit is required before project kickoff (or 100% for services under £100).
  • Final balance is due upon completion or per milestone outlined in the SOW.
  • Late payments may incur a 2% monthly interest after a 10-day grace period.
  • All payments are non-refundable once work has started.

4. Revisions

You are entitled to two (2) rounds of revisions per deliverable. Additional revisions will incur extra charges as stated in the SOW.

5. Client Responsibilities

You agree to:

  • Provide all necessary assets (content, images, logos, etc.) promptly
  • Approve or give feedback within the agreed timeframes
  • Maintain open and timely communication throughout the project

6. Timelines and Delays

Project timelines are estimates. Delays caused by the client (e.g., late content or feedback) may extend deadlines. We are not liable for delays due to force majeure or unforeseen events.

7. Force Majeure

Neither party shall be liable for delays or failure in performance resulting from acts beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government restrictions, or failures of internet service.

8. Intellectual Property Rights

  • We retain ownership of all drafts, concepts, and materials until full payment is received.
  • Once paid in full, the final approved deliverables become your property for exclusive use.
  • Unless otherwise agreed in writing, BrandSmits Ltd reserves the right to use completed work for marketing, portfolio, or promotional purposes.

9. No Guarantee of Results

While we strive to deliver effective and impactful work, we do not guarantee specific results such as search engine rankings, engagement levels, sales increases, or other performance-based outcomes. Your results may vary depending on many external factors beyond our control.

10. Confidentiality

We treat all project and business-related information as confidential. Both parties agree not to share or misuse confidential information during and after the engagement.

11. Termination

Either party may terminate the agreement:

  • Client: Before work starts, subject to refund rules
  • BrandSmits: If terms are breached or project is significantly delayed

If work has commenced, we are entitled to payment for completed work up to the termination point.

12. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from our services. Total liability is limited to the amount you paid under this agreement.

13. Dispute Resolution

This Agreement is governed by the laws of England and Wales. In case of a dispute, both parties agree to first attempt mediation before seeking legal action.

14. Privacy & Data Handling

By using our services, you also agree to our [Privacy Policy], which outlines how we collect, use, and protect your data in compliance with GDPR and other applicable laws.

15. Entire Agreement

This document, along with the agreed SOW, constitutes the full agreement between the Client and BrandSmits Ltd and supersedes all prior communications or agreements.

16. Contact Information

For questions regarding these Terms, please contact:
📧 support@brandsmits.com
🌐 www.brandsmits.com