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Privacy Policy

BRANSMITS LTD
Effective Date: 11/06/2025
Last Updated: 20/02/2026

BRANSMITS LTD (“BrandSmits”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://brandsmits.com or engage with our services.

This policy complies with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018

1. Who We Are

BRANSMITS LTD
Company Number: 16464656
Registered in England and Wales
Registered Office: Office 8169, 321–323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom
Email: support@brandsmits.com

For the purposes of data protection law, BrandSmits LTD is the Data Controller of your personal data unless otherwise stated.

In certain client engagements (e.g., marketing management services), we may act as a Data Processor on behalf of our clients.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

A. Identity Data

  • Full name
  • Business name

B. Contact Data

  • Email address
  • Phone number
  • Business address
  • Social media handles

C. Financial Data

  • Billing address
  • Payment details (processed via third-party payment providers)

D. Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system
  • Device information

E. Usage Data

  • Pages visited
  • Time spent on website
  • Traffic source
  • Interaction behaviour

F. Project Data

  • Uploaded files
  • Branding materials
  • Images
  • Business information provided for project delivery

3. How We Collect Your Data

We collect personal data when you:

  • Submit a contact or enquiry form
  • Request a proposal
  • Purchase our services
  • Subscribe to marketing communications
  • Communicate with us via email
  • Interact with our website via cookies
  • Engage with our advertisements

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual Necessity

To provide services you have requested, process payments, and fulfil agreed deliverables.

Legitimate Interests

To:

  • Improve our services
  • Analyse website performance
  • Prevent fraud
  • Maintain website security
  • Respond to enquiries

We ensure our legitimate interests do not override your rights.

Consent

For:

  • Email marketing communications
  • Non-essential cookies (analytics and advertising)
  • Advertising tracking and profiling

You may withdraw consent at any time.

Legal Obligation

To:

  • Comply with tax regulations
  • Maintain accounting records
  • Respond to legal authorities

5. How We Use Your Data

We use your data to:

  • Deliver branding and digital services
  • Process payments and issue invoices
  • Communicate regarding projects
  • Provide customer support
  • Send marketing communications (if opted in)
  • Improve website performance
  • Analyse advertising effectiveness
  • Comply with legal requirements

6. Marketing Communications

If you opt in to receive marketing communications, we may contact you via:

  • Email campaigns
  • Newsletters
  • Service updates

Marketing platforms used include:

  • HubSpot
  • Mailchimp
  • Zoho Campaigns

You can unsubscribe at any time via the link included in our emails.

We do not send unsolicited marketing communications.

7. Profiling & Advertising

We may use analytics and advertising tools (such as Google Analytics, Google Ads, Meta Pixel, LinkedIn Insight Tag, and HubSpot) to:

  • Analyse website behaviour
  • Measure advertising performance
  • Deliver relevant advertisements

This may involve behavioural profiling for marketing purposes.

We do not carry out automated decision-making that produces legal or similarly significant effects.

8. Sharing Your Data

We may share your data with trusted third parties, including:

  • Web hosting providers
  • Payment processors
  • CRM systems
  • Analytics providers
  • Marketing platforms

We only share data where necessary and ensure appropriate contractual safeguards are in place.

We do not sell your personal data.

9. International Data Transfers

Some service providers (including Google, Meta, LinkedIn, HubSpot, Mailchimp) may process data outside the UK.

Where data is transferred internationally, we ensure safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • UK Addendum to EU SCCs
  • Adequacy regulations where applicable

10. Data Retention

We retain personal data only as long as necessary for the purposes stated.

Typical retention periods include:

  • Client contracts & invoices: 6 years (for tax compliance)
  • Marketing data: Until consent is withdrawn or after 24 months of inactivity
  • Analytics data: Up to 26 months
  • Enquiry data: 12 months after last contact

We may retain data longer if required by law.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure hosting environments
  • Access controls
  • Encrypted communications
  • Restricted internal access

12. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability

You also have the right to lodge a complaint with:

The Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

To exercise your rights, contact: support@brandsmits.com

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website with the updated date.